KITCHEN HELPER ; KCH 25-109 (PERMANENT/WITH BENEFITS)

DATE POSTED: 2/3/2025

JOB TITLE: KITCHEN HELPER (PERMANENT/WITH BENEFITS)

RECRUITMENT NO: KCH 25-109

JOB LOCATION: KONA COMMUNITY HOSPITAL – DIETARY SERVICES

SALARY RANGE: $4,220/month (BC02, BU01)

JOB DUTIES: The purpose of position is to assist the Cook in the preparation and serving of meals as well as general clean up of the kitchen. The position may be required to work shifts, weekends, and holidays.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION:

  • None required.

EXPERIENCE:

  • None required.

CERTIFICATIONS:

  • None required.

LICENSURE

  • None required.

DESIRED SKILLS:

  • Knowledge of:  Preparation of raw and processed food to be cooked; methods, materials, and equipment used in cleaning kitchen equipment, appliances and utensils; kitchen safety and sanitation requirements; personal hygiene.
  • Ability to:  Learn quantity cookery; operate kitchen equipment and appliances; measure food servings and serve food; give and receive oral and written instructions; work cooperatively with others; tolerate kitchen heat and noises; perform heavy lifting, moving and carrying typical of the class.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

  • Applicants must be physically able to perform, efficiently and effectively, the essential duties of the position which typically require the ability to read without strain printed material the size of typewritten characters, glasses permitted, and the ability to hear the conversational voice, with or without a hearing aid, or the ability to compensate satisfactorily; may be exposed to infections and contagious diseases. Those applicants who demonstrate that they are capable of performing the essential functions of the position will not be disqualified under this section. Any condition which would cause applicants to be a hazard to themselves or others is cause for disqualification.

All West Hawaii Health Care Facilities are Nicotine Free

An Equal Opportunity Employer

ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

Applications are also available at:

Kona Community Hospital Human Resources Office 79-1019 Haukapila Street Kealakekua, HI 96750

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kohala Hospital Human Resources Office P. O. Box 10 Kapaau, HI 96755

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

 STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

Assistant Quality Director (Administrative Service Officer II); REC NO: KCH 25-108

DATE POSTED: 1/23/2025

JOB TITLE: Assistant Quality Director (Administrative Service Officer II)

RECRUITMENT NO: KCH 25-108

JOB LOCATION: KONA COMMUNITY HOSPITAL – Quality

SALARY RANGE: Negotiable (EM03; BU35)

JOB DUTIES: The Assistant Quality Director supports the hospital-wide quality assurance (QA) and performance improvement (PI) programs. The incumbent participates in the planning, developing, and implementation of the programs to improve patient care services; including patient safety, clinical outcomes, organization effectiveness and process efficiency. Assisting to ensure that QA and PI programs meet accreditation, licensing and other regulatory requirements. Utilizes his/her knowledge and expertise to direct and oversee Risk Management operations in collaboration with other staff involved with Risk Management activities. This position supports initiatives to ensure compliance with all regulatory bodies and payer programs, including but not limited to; The Joint Commission, CMS, FDA, CDC, and DOH standards. Responsible for short- and long-range planning and promotion of interdisciplinary team practices. This position may be required to work shifts, weekends, and holidays.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION:

  • Bachelor’s degree in healthcare, hospital administration, public health administration, or nursing. Master’s degree in healthcare related field preferred.

EXPERIENCE:

  • Four (4) years of progressively responsible professional experience in program planning in quality management, nursing management, and/or other related healthcare field. Prior experience with regulatory accreditation, i.e.; The Joint Commission, CMS Conditions of Participation preferred.
  • Administrative Experience: One (1) year of responsible experience, which involved active participation in and major responsibility for the development, management, execution and coordination of policies, programs, and/or activities. Knowledge of and ability to use process improvement tools.

CERTIFICATION:

  • None required, CPHQ (Certified Professional in Healthcare Quality) preferred.

LICENSURE:

  • None required; licensure in a clinical discipline preferred.

DESIRED SKILLS:

  • The position requires substantial knowledge of clinical health care activity in an acute-care hospital, supervisory experience, knowledge and ability to support process improvement initiatives. Ability to develop policies and procedures. Has the ability to prepare oral and written reports, provide effective presentations and education sessions to hospital staff, medical staff, and in dealing with the public; has knowledge of The Joint Commission standards and CMS Conditions of Participation and the ability to interpret and apply regulations, suggest,
    coordinate, and oversee implementation of corrective actions. The employee should be able to initiate and maintain working relationships with members of the medical staff, nursing, and other departments and agencies affiliated with the hospital; facilitate in dealing with and developing policies and procedures experience or documented evidence of competence in the area of
    practice, and administration.
    Demonstrates interest in and knowledge of current trends and new developments in healthcare administration, The Joint Commission standards, rules, and regulations. Ability to communicate well with individuals at all levels; work as a team member; shows management, leadership, decision-making, interpersonal, and communication skills. Interpret policies with analytical and practical application. Generate enthusiasm and cooperation from others as part of the leadership of KCH.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Must be physically able to perform, efficiently and effectively, the essential duties of the position which typically require the ability to read, without strain, printed material the size of typewritten characters, glasses permitted, and the ability to hear the conversational voice, with or without a hearing aid, or the ability to
compensate satisfactorily. May be exposed to infections and contagious diseases. Able to work in stressful environment.

Required Forms & Documentation: Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy.

All West Hawaii Health Care Facilities are Nicotine Free
An Equal Opportunity Employer
ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

Applications are also available at:

Kona Community Hospital Human Resources Office 79-1019 Haukapila Street Kealakekua, HI 96750

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kohala Hospital Human Resources Office P. O. Box 10 Kapaau, HI 96755

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.


QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

 STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

Patient Access Representative I (80% FTE); REC. NO.:KOH 24-106

DATE POSTED: 1/23/2025

JOB TITLE: Patient Access Representative I (80% FTE)

RECRUITMENT NO: KOH 24-106

JOB LOCATION: KOHALA HOSPITAL – General Accounting

SALARY RANGE:  $2,787.20/month @80% FTE  (@100% $3,484) (SR11; BU03) + $692/month Shortage Differential

JOB DUTIES: This position is responsible for obtaining accurate patient demographic and insurance information for both primary and secondary carriers, accurate verification of benefits and eligibility, maintenance of hospital census and control of the allocation of beds. Additionally, the position provides coverage of the switchboard, and serves as central communications to emergency support services, functions as a control for keys and personnel on property. Must be able to work rotating shifts, holidays and weekends.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION:

  • High school diploma or equivalent.

EXPERIENCE:

  • General Experience:  Two (2) years of typing, stenographic, clerical work, cashiering, data input, customer service skills or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, standard office equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment; and ability to deal effectively with others in eliciting information and providing service.

CERTIFICATION:

  • none required

LICENSURE:

  • none required

DESIRED SKILLS:

  • Knowledge of:  Office practices and procedures; grammar, spelling, punctuation and work usage; use of standard office machines; techniques of interviewing others to obtain pertinent information.
  • Ability to:  Make arithmetic computations; compare names and numbers rapidly and accurately; type at the rate of 40 words per minute and be computer knowledgeable in a windows based environment; operate a telephone switchboard, teleprocessing terminal, and inter-communication system; file materials numerically and alphabetically; follow oral and written instructions; accept and follow instructions; cooperative, communicate positively and effectively with staff, patient and patient family; work harmoniously with others; understand, explain and apply policies, procedures, rules and regulations pertinent to the admission of patients to an acute, skilled nursing or outpatient hospital or outpatient procedure; keep matters confidential; interview others to obtain pertinent admissions information; ability to speak and write.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Applicants must be physically able to perform efficiently the duties of the position which typically require the ability to read without strain printed material the size of typewritten characters, glasses permitted, and the ability to hear the conversational voice, with or without a hearing aid, or the ability to compensate satisfactorily.  Any condition, which would cause the applicant to be a hazard to themselves, is cause for disqualification.  All applicants must possess emotional and mental stability appropriate to the job duties and responsibilities and working condition.

Required Forms & Documentation: Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy.

All West Hawaii Health Care Facilities are Nicotine Free
An Equal Opportunity Employer
ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

Applications are also available at:

Kona Community Hospital Human Resources Office 79-1019 Haukapila Street Kealakekua, HI 96750

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kohala Hospital Human Resources Office P. O. Box 10 Kapaau, HI 96755

Phn:  (808) 889-7901
Fax:  (808) 889-7963

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.


QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

 STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

Clinic Receptionist II; REC NO: KCH 25-107

DATE POSTED: 1/17/2025

JOB TITLE: Clinic Receptionist II

RECRUITMENT NO: KCH 25-107

JOB LOCATION: KONA COMMUNITY HOSPITAL – Oncology

SALARY RANGE: $3,621/month (SR12; BU03)

JOB DUTIES: The Clinic Receptionist II is responsible for independently providing a variety of clerical and office assistance to support the clinic. Interviews patients or accompanying parties to obtain required data; inputs information into computer system; and diagnostic studies. This position will assist the clinic in scheduling appointments, registering patients to be seen by the Physician, maintaining patient files, processing information for billing purposes, accepting payment for services, answers the telephone, greets patients, processes referrals/transfers and performs other duties as assigned.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION:

  • High School Diploma or equivalent

EXPERIENCE:

  • General Clerical Experience: Two (2) years of responsible typing, stenographic, substantive clerical work, or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, common office appliances and equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment; and ability to deal effectively with others in eliciting information and providing service.
  • Specialized Experience: One-half (1/2) year of work experience performing receptionist activities in a clinic; interviewing patients and/or responsible persons to obtain required
    information; inputting of data into a computer system; scheduling appointments, diagnostic
    studies and outpatient procedures; performing a variety of fiscal record keeping functions
    and preparing and maintenance of medical records.

CERTIFICATION:

  • Type with speed and accuracy involving a net of 40 words per-minute is preferred.

LICENSURE:

  • None required.

DESIRED SKILLS:

  • Knowledge of Business English; grammar; spelling; arithmetic; common office appliances and equipment; computers; and office practices and procedures. Ability to communicate and deal
    tactfully, respectfully with others; strong customer service skills. Ability to interact and communicate with hospital staff, patients, visitors, family members, physicians, other health care organizations, Hawaii Health Systems Corporation and the community. Ability to collect and use information to make sound judgments within the scope of responsibilities. Must be able to prioritize, manage, take direction and exemplify outstanding customer service behavior. Ability to carry out a variety of standard office clerical procedures learn and apply pertinent statutory provisions, rules, instructions furnished in writing, oral, diagrammatic or schedule form; operate and maintain various common office appliances; prepare simple narrative and numerical reports; perform arithmetic operations quickly and accurately; speak and write simply and directly.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Employee must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation. May be exposed to infections and contagious diseases. Work is usually sedentary, performed seated or standing indoors and is repetitive in nature. Surroundings can be very distracting and noisy and may require local, regional and statewide travel.

Required Forms & Documentation: Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy.

All West Hawaii Health Care Facilities are Nicotine Free
An Equal Opportunity Employer
ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

Applications are also available at:

Kona Community Hospital Human Resources Office 79-1019 Haukapila Street Kealakekua, HI 96750

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kohala Hospital Human Resources Office P. O. Box 10 Kapaau, HI 96755

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.


QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

 STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

REGISTERED PROFESSIONAL NURSE III **Immediate vacancies in Critical Care Float Pool, Emergency Room, Intensive Care Unit, Obstetrics & Recovery Room Services**

***Immediate vacancies are located in the following areas***

  • Medical Surgical Services – 90% FTE (Permanent/Part-Time, min 6 months Hospital experience required)
  • Critical Care Float Pool – 90% FTE (Permanent/Part-Time, min 6 months of both ICU & ER experience required)
  • Emergency Services – 90% FTE (Permanent/Part-Time, min 6 months ER experience required)
  • Intensive Care Unit  – 90% FTE (Permanent/Part-Time, min 6 months ICU experience required)
  • OB – 90% FTE (Permanent/Part-Time min 6 months OB experience required)
  • Recovery Room Services – 100% FTE(Permanent/Full-Time min 1 year Critical Care experience required)

CLICK HERE TO APPLY!

Possession of a specific certifications maybe required for certain nursing positions. Depending on the nursing positions, certain certification & experience may be required at the time of appointment.

JOB TITLE: REGISTERED PROFESSIONAL NURSE III
RECRUITMENT NO: KCH-RPN
JOB LOCATION: KONA COMMUNITY HOSPITAL
SALARY RANGE: *$8,937 PER MONTH at 100% FTE (SR-20, Step B; BU:09)

JOB DUTIES: The Registered Professional Nurse coordinates nursing care for patients, participates in patient and family teaching and provides leadership by working cooperatively with other staff and departments in maintaining standards of nursing care; follows established policies, procedures or specific instructions. This position may be required to works shifts, weekends, and holidays. MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

Vacancies may be in the following areas:  Behavioral Health (Adult), Chemotherapy/Infusion, ICU, Critical Care Float Pool, Emergency Department, Education-Nursing, Imaging, Medical/Surgical, Nursing Float Pool, Oncology, OB, OR, Post Anesthesia Care/Short Stay, Quality Management, Radiation Therapy and Utilization Review.  Vacancies may be permanent, temporary, full-time, or part-time.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

Education: Graduated from an accredited school of nursing. While not required, graduation from an accredited nursing program with a Bachelor’s degree from an accredited college or university is highly desirable.

Experience:  One-half (1/2) year of professional nursing work experience.

Substitutions Allowed: Possession of a master’s degree from an accredited college or university school of nursing may be substituted for one year of nursing experience.

Selective Certification: Specialized knowledge, skills and abilities may be required to perform the duties of some positions. In such positions, applicants may be restricted to those who possess the pertinent experience and/or training required to perform the duties of the position.

Certification: Current Basic Life Support (BLS) certification for Health Care Worker required at the time of appointment.  Advanced Cardiac Life Support (ACLS) certification is required within six (6) months of employment.

Licensure: Possession of a current license to practice as a professional nurse in the State of Hawaii.

Required Forms & Documentation: Applicants must submit evidence of the appropriate training (e.g. official transcript or diploma and certifications) to be given credit for education.  A legible photocopy will be accepted; however, Hawaii Health Systems Corporation, Kona Community Hospital reserves the right to request an official copy.

All West Hawaii Health Care Facilities are Nicotine Free

An Equal Opportunity Employer

ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

Continuous Recruitment Until Needs are Met

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment at konajobs@hhsc.org.

Application Form (PDF) & Specialty Form

Drug Screen Authorization Form (PDF)

Licensure information

Request for Administrative Review (PDF)

Applications are also available at:

Kona Community Hospital Human Resources Office 79-1019 Haukapila Street Kealakekua, HI 96750

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kohala Hospital Human Resources Office P. O. Box 10 Kapaau, HI 96755

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 am – 4:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

NOTE: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-5873, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 am 4:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. The specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. Any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

 

Posted: 08/05/2019;

Revised: 01/13/2025

PER DIEM NURSE **Immediate vacancies in Behavioral Health, Emergency Services, Float Pool, OB, Med/Surg, Surgical Services**

***Immediate vacancies located in the following area(s)***  

**Continuous Recruitment**

  • Behavioral Health (1 position available) – (Temporary, Part-time 30% FTE)
  • Emergency Services (1 position available) – (Temporary, Part-time 30% FTE)
  • Float Pool (2 positions available) — (Temporary, Part-time 30% FTE)
  • Medical/Surgical (5 positions available) — (Temporary, Part-time 30% FTE)
  • Obstetrics (1 position available) — (Temporary, Part-time 30% FTE)
  • Surgical Services (1 position available) — (Temporary, Part-time 30% FTE)

CLICK HERE TO APPLY!

JOB TITLE: PER DIEM NURSE, TEMPORARY, PART-TIME, NO BENEFITS

RECRUITMENT NO: KCH-Per Diem

JOB LOCATION: KONA COMMUNITY HOSPITAL

PAY AMOUNT: *$57.99 PER HOUR

Per Diem Nurse vacancies may be in the following areas:  Behavioral Health (Adult), Emergency Department, Medical/Surgical, Nursing Float Pool, OB, Recovery Room Services and OR. 

JOB DUTIES: Coordinates nursing care for patients, participates in patient and family teaching and provides leadership by working cooperatively with other staff and departments in maintaining standards of nursing care; follows established policies, procedures or specific instructions. This position may be required to work shifts, weekends, and holidays.  MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

The Minimum Qualification Requirements are: To qualify, you must meet all of the following requirements. Please note that unless specifically indicated, the required education and experience may not be gained concurrently. In addition, qualifying work experience is credited based on a 40-hour workweek.

Education: Graduation from an accredited school of nursing. While not required, graduation from an accredited nursing program with a Bachelor’s Degree from an accredited college or university is highly desirable.

Experience: One (1) year of progressively responsible professional nursing work experience in an acute care setting where the employee independently provided nursing care to patients. Such experience must have been gained within the last two (2) years. Exception:  Women’s Health positions – experience must be gained within the last five years. Chemo positions require one-half (1/2) year of progressively responsible professional nursing work experience in an out-patient chemotherapy department within the last two (2) years.

Certification: Current Basic Life Support (BLS) certification for Health Care Worker required at the time of appointment.  Advanced Cardiac Life Support (ACLS) is required within six (6) months of employment.  Possession of specific certification maybe required for certain nursing positions.

Licensure: Possession of a current license to practice as a professional nurse in the State of Hawaii.

Required Forms And Documentation: Applicants must submit evidence of the appropriate training (e.g. official transcript or diploma and certifications) to be given credit for education.  Applicants must submit evidence of current RN licensure (a copy of valid license) at the time of filing an application.  A legible photocopy will be accepted; however, Hawaii Health Systems Corporation, Kona Community Hospital reserves the right to request an official copy.

 All West Hawaii Health Care Facilities are Nicotine Free

An Equal Opportunity Employer

 Continuous Recruitment until Needs are Met

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment at konajobs@hhsc.org.

Applications are also available at:

Kona Community Hospital Human Resources Office 79-1019 Haukapila Street Kealakekua, HI 96750

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kohala Hospital Human Resources Office P. O. Box 10 Kapaau, HI 96755

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application Hours are: Monday to Friday (except holidays) 8:00 am – 4:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

NOTE: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-5873, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 am – 4:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. The specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. Any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

DATE POSTED: August 15, 2019

Rev. 12/11/19; 01/11/2020; 04/01/20; 04/27/20; 11/9/20 salary schedule, 08/19/2021, 11/08/2021, 7/1/2022, 6/28/2024, 1/13/2025

CERTIFIED NURSE AIDE – FULL PERFORMANCE OR ENTRY LEVEL ***Continuous recruitment***

CLICK HERE TO APPLY!

JOB TITLE: CERTIFIED NURSE AIDE – FULL PERFORMANCE OR ENTRY LEVEL
RECRUITMENT NO.: KCH-CNA
JOB LOCATION: KONA COMMUNITY HOSPITAL

  • Medical/Surgical, Full Performance/Entry — (Permanent, Full-time 100% FTE) 
  • Intensive Care Unit, Full Performance– (Permanent, Part-time 90% FTE)
  • Nursing Float Pool, Entry Level– (Permanent, Part-time 90% FTE)

SALARY RANGE:

Full Performance*$4,223 PER MONTH 1.0FTE (HE-04, Step B; BU:10) + $1,040 Shortage Differential

Entry Level *$4,075 PER MONTH 1.0 FTE (HE-02, Step B; BU10) + $1,039 Shortage Differential

JOB DUTIES:  This position is located in the Nursing Administration Unit of the Patient Care Services Section of Kona Community Hospital (KCH), a 94 bed acute care facility located on the island of Hawaii, serving as the West Hawaii Regional Center.  This position is responsible for providing direct patient care through the performance of a variety of nursing support tasks in accordance with established methods and procedures. The position may work on rotating shifts and in a variety of care units (e.g., SNF, ICF, medical, surgical, etc.).  The position may also provide home care for patients.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

Education: Graduation from high school preferred or equivalent.

Certification Required:  Applicants must have a current State of Hawaii Nurse Aide Certificate and have completed a State approved training program, at the time of appointment, which demonstrates knowledge of basic nursing skills (i.e., taking vital signs, measuring output, recognition of abnormal signs and symptoms, etc.); the aging process; first aid; patient rights; universal precautions; infection control; body mechanics; purpose and benefits of activities of daily living (i.e., eating/feeding, providing fluids, bathing, dressing, etc.); purpose and benefits of restorative care (i.e., use and application of assistive devices; range of motion activities; bowel and bladder training; correct use of bed pans, urinals, and/or commodes, etc.); and basic medical and nursing terminology.

ENTRY LEVEL:

Certification Required: Certified in Basic Life Support (BLS) and/or Heartsaver (adult, child & infant) is required at the time of appointment.

Knowledge of:  Personal hygiene and bodily care.

Ability to:  Read, write, speak and understand simple sentences in English; follow oral and written instructions precisely; get along well with others; acquire and demonstrate an attitude of respect toward patients with a variety of disabilities; retain emotional stability despite emotional and physical pressures; develop an appreciation of nursing and medical ethics.

Personal Characteristics:  Patience, tact, an even temperament in meeting and dealing with others, and productive work habits.

Physical Requirements:  All employees must be physically able to perform the essential duties of the position.  The following physical, sensory and mental requirements are generally stated and are not necessarily descriptive of any one position in this class.

FULL PERFORMANCE:

In addition to the Entry Level Qualifications Required for the applicable work setting:

Experience and Essential Knowledge and Abilities:  One (1) year of work experience in a health facility such as a hospital or similar medically oriented institution where the primary or basic objective was to observe and report on a variety of physical and/or mental symptoms and conditions and implement care and/or treatment procedures for a caseload of patients.  Such experience must have demonstrated knowledge of basic nursing skills (i.e., taking vital signs, measuring output, recognition of abnormal signs and symptoms, etc.); first aid; patient rights; universal precautions; infection control; body mechanics; principles of growth and development; purpose and benefits of activities of daily living (i.e., eating/feeding, providing fluids, bathing, dressing, etc.); purpose and benefits of restorative care (i.e., use and application of assistive devices, range of motion activities, etc.); basic medical and nursing terminology; and the ability to assist and participate in the activities of the treatment team; assess each patient’s age specific needs; and independently provide age specific direct personal care services to a caseload of patients.

Substitutions Allowed:  Completion of a practical nursing or professional nursing curriculum from an accredited school substitutes for the experience required for the full performance level.

Desirable Qualifications:  Knowledge of multiple/differing cultures; oral and written communication skills; good observation skills and ability to recall and report/document a series of events accurately; positive attitude; tolerant of unusual, irritating behavior (e.g., slow, repetitive, forgetful, confused, incontinent, messy).

Required Forms & Documentation: You must complete/submit the following forms and documentation together with your application: Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy.

All West Hawaii Health Care Facilities are Nicotine Free

An Equal Opportunity Employer

ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

Continuous Recruitment Until Needs are Met

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

Applications are also available at:

Kona Community Hospital Human Resources Office 79-1019 Haukapila Street Kealakekua, HI 96750Phn: (808) 322-4458
Fax: (808) 322-5870
Kohala Hospital Human Resources Office P. O. Box 10 Kapaau, HI 96755Phn: (808) 322-4458
Fax: (808) 322-5870

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 am – 4:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

NOTE: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 am – 4:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

Rev. 12/05/2019 ,1/1/2020, 1/01/2021, 8/19/2021, 9/01/2022, 11/10/2022, 1/13/2025

RESPIRATORY THERAPIST III-90% FTE; REC NO: KCH 24-103

DATE POSTED: 1/11/2024

JOB TITLE: RESPIRATORY THERAPIST III; 90% FTE

RECRUITMENT NO: KCH 24-103 (PERMANENT/PART TIME)

JOB LOCATION: KONA COMMUNITY HOSPITAL – Respiratory Therapy

SALARY RANGE: 90% of $5,918  + $527 shortage differential (SR20, BU13)

JOB DUTIES: The Respiratory Therapist III works in the respiratory therapy unit and exercises considerable independent clinical judgment in applying scientific knowledge and theory to practical respiratory care problems in accordance with physicians’ orders. The position is responsible for independently administering respiratory tests and treatment to patients with respiratory diseases and disorders including cases involving critically ill, pediatric, and neonatal patients.  The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his or her age specific needs, and to provide the care needed by children (birth -17 years), adult (18-65 years), and geriatric (65 years plus) patient groups.  The position may be required to work on shifts, including evenings, and weekends and holidays.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION: Applicants must have a baccalaureate degree in respiratory therapy form a school of respiratory therapy approved at the time of graduation by the Commission on Accreditation for Respiratory Care (CoARC) or the Accreditation of Allied Health Education Programs (CAAHEP).

Substitutions allowed: An associate degree in respiratory therapy from a program approved at the time of graduation by the Commission on Accreditation for Respiratory Care, (CoARC), or the Commission on Accreditation of Allied Health Education Programs (CAAHEP) and two (2) years of professional experience as a Respiratory Therapist under medical supervision may substitute for a baccalaureate degree in respiratory therapy.

EXPERIENCE: One (1) year of professional experience as a Respiratory Therapist under medical supervision. The experience must have equipped the applicant with a full professional understanding of the evaluation, testing, and treatment of respiratory therapy problems and the ability to develop and modify individual patient care plans.

DESIRED SKILLS: Knowledge of principles and practices of respiratory therapy; respiratory therapy treatment procedures; operation of respiratory therapy equipment; monitoring patients; charting observations, evaluation and testing procedures, treatment techniques including use and modifications of appropriate therapy equipment, performing or participating in cardiopulmonary resuscitation; and methods of instructing patients and/or family members.  Ability to independently apply the principles, methods and techniques of respiratory therapy; select and use evaluating and diagnostic procedures effectively; prepare treatment plans; deal effectively with patients and other individuals; operate standard respiratory therapy equipment and make minor adjustments and repairs; keep records and prepare reports and instruct patients and others in the application of respiratory therapy procedures.

CERTIFICATION: Basic Life Support (BLS) Certification is required within six (6) months of employment.

LICENSURE: A valid license with the State of Hawaii as a Respiratory Therapist at the time of appointment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Applicants must be physically able to perform, efficiently and effectively, the essential duties of the position which typically require the ability to read without strain printed material the size of typewritten characters, glasses permitted, and the ability to hear the conversational voice, with or without a hearing aid, or the ability to compensate satisfactorily. Must be able to bend, kneel, carry, lift, push/pull, reach, sit, and stand adequately throughout the day and ambulate from unit to unit freely. Ability to work different shifts and may work longer than eight (8) Hours a day. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Required Forms & Documentation: Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy.

All West Hawaii Health Care Facilities are Nicotine Free
An Equal Opportunity Employer
ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

Applications are also available at:

Kona Community Hospital Human Resources Office 79-1019 Haukapila Street Kealakekua, HI 96750

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kohala Hospital Human Resources Office P. O. Box 10 Kapaau, HI 96755

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.


QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

 STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

Medical Assistant- Entry (Casual Hire w/o Benefits) ; REC NO.: 25-106

DATE POSTED: 01/10/2025 (Updated 5/12/2025)

JOB TITLE: Medical Assistant- Entry (Casual Hire w/o Benefits)

RECRUITMENT NO: KCH 25-106

JOB LOCATION: KONA COMMUNITY HOSPITAL – Nursing Float Pool

SALARY: $25.34/hour (HE05, BU10)

JOB DUTIES: This position works in an outpatient clinic or hospital and assists the clinical licensed staff by performing a variety of tasks to ensure that necessary patient care and related technical work are provided. The position may be required to work on shifts, including evenings, and weekends and holidays.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

Prerequisite Qualifications Required for Entry Level:

Experience and Essential Knowledge and Abilities:

  • One (1) year of work experience which involved independently observing and reporting a variety of physical and/or mental symptoms and conditions and implementing care and/or treatment procedures for a case load of patients. Such experience must have demonstrated knowledge of basic clinical skills (i.e., taking vital signs, measuring output, recognition of abnormal signs and symptoms, etc.); first aid; patients’ rights; universal precautions; infection control; body mechanics’; basic medical terminology; and the ability to read, write, speak and understand simple sentences in English; follow oral and written instructions precisely; and assist in providing paraprofessional nursing care to patient receiving care on an outpatient basis.

Substitutions Allowed: 

  • Completion of a professional nursing curriculum from an accredited school substitutes for the experience required for the entry level.
  • Current certification as an Emergency Medical Technicians (EMT), Advanced Emergency Medical Technicians (EMT-A) or Paramedic (EMT-P) substitutes for the experience required for the entry level.
  •  One (1) year of work experience as a dental assistant as described in the Dental Assisting National Board (DANB) for Hawaii substitutes for the experience required for the entry level.

Certification Required: 

  • Medical Assistant Certification (CCMA) from the National Healthcare Association (NHA); Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) from the American Medical Technologists (AMT); or National Certified Medical Assistant (NCMA) from the National Center for Competency Testing (NCCT) must be obtained at time of appointment.
  • Basic Life Support (BLS) for Healthcare Workers must be obtained within six (6) months of employment.

Physical Requirements: All employees must be physically able to perform the essential duties of the position. The general types of physical abilities involved, and examples of the tasks requiring these abilities, follows:

  • Sensory: Read typewritten and/or handwritten orders and notes in patient charts; observe changes in patient skin color; hear through a stethoscope to measure a patient’s blood pressure and listen for heart and lung sounds.
  • Coordination and Dexterity: Apply dressings, slings and bandages; possess good bilateral hand and finger dexterity in order to assist physician and/or nurse.
  • Strength and Stamina: Ability to stand, walk and stoop for extended period of time; lift, transfer, reposition, move patients; and subdue uncontrolled patients
  • Mobility: Move freely throughout the work setting and respond to emergency situations quickly.

Desirable Qualifications: 

  • Ability to handle emergency situations in a calm manner; ability to communicate and work effectively with distraught or agitated individuals.

Required Forms & Documentation: Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy.

All West Hawaii Health Care Facilities are Nicotine Free
An Equal Opportunity Employer
ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

Applications are also available at:

Kona Community Hospital Human Resources Office 79-1019 Haukapila Street Kealakekua, HI 96750

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kohala Hospital Human Resources Office P. O. Box 10 Kapaau, HI 96755

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.


QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

 STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

REGISTERED PROFESSIONAL NURSE IV – CASE MANAGEMENT ; KCH 25-105

DATE POSTED: 1/10/2025

JOB TITLE: REGISTERED PROFESSIONAL NURSE IV – Case Management
RECRUITMENT NO.:  KCH 25-105- Casual hire/Temporary (30% FTE)
JOB LOCATION: KONA COMMUNITY HOSPITAL – Utilization Management

SALARY RANGE: $63.94/HR (SR-22; BU:09)

JOB DUTIES: The Case Management department provides outcome-oriented patient care with an appropriate length of stay, use of appropriate resources based on specific case types, and coordination of an integrated system of settings, services, health care practitioners, and care levels that make up a continuum of care.

The primary purpose of this position is to provide outcome-oriented patient care with an appropriate length of stay, use appropriate resources based on specific case types, promote the integration and coordination of clinical services, monitor the use of patient care resources, support collaborative practice and continuity of care, and enhance patient and provider satisfaction.   This position may be required to work shifts, weekends, and holidays. MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

Education: Graduation from an accredited school of Nursing.  BSN preferred.

Experience: One and one-half (1 ½) years of progressively responsible professional nursing work experience in an acute care setting where the employee provided case management to a wide range of patients.  Such experience must have been gained within the last two (2) years.

Supervisory Aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects; by serving as a group or team leader; or in similar work in which opportunities for demonstrating supervisory or administrative capabilities exists; by completion of training courses in supervision accompanied by application of supervisory skills in work assignments; or by favorable appraisals by a supervisor indicating the possession of supervisory potential.

Certification: Certified professional in Utilization Review or Case Management preferred.

Licensure: License to practice as a professional nurse in the State of Hawaii.

Required Forms & Documentation: Applicants must submit evidence of the appropriate training (e.g. official transcript or diploma and certifications) to be given credit for education.  A legible photocopy will be accepted; however, Hawaii Health Systems Corporation, Kona Community Hospital reserves the right to request an official copy.

All West Hawaii Health Care Facilities are Nicotine Free

An Equal Opportunity Employer

ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

Continuous Recruitment Until Needs are Met.

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment at konajobs@hhsc.org.

Application Form (PDF) & Specialty Form

Drug Screen Authorization Form (PDF)

Licensure information

Request for Administrative Review (PDF)

Applications are also available at:

Kona Community Hospital Human Resources Office 79-1019 Haukapila Street Kealakekua, HI 96750

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kohala Hospital Human Resources Office P. O. Box 10 Kapaau, HI 96755

Phn:  (808) 322-4458
Fax:  (808) 322-5870

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 am – 4:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

NOTE: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-5873, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 am 4:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. The specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. Any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.