News

DATE POSTED:3/5/2025 (Updated: 3/6/2025)

JOB TITLE: Administrative Service Officer II (EMR Project Management / Interface Lead)

RECRUITMENT NO: KCH 25-118

JOB LOCATION: KONA COMMUNITY HOSPITAL – Hospital Administration

SALARY RANGE: Negotiable (EM03; BU35)

JOB DUTIES: The Administrative Services Officer II (EMR PROJECT MANAGER/INTERFACE LEAD) is responsible to administer, direct and coordinate the long-range planning, design and implementation of various EMR and technology system related projects, interfaces, and modules for the West Hawaii Region of the Hawaii Health Systems Corporation. This position serves as principal technical specialist and advisor for projects; directs and coordinates the preparation of software application plans and reports; formulates and implements technical policies and procedures; plans for future development of related new services and growth of services; and performs other related duties as required.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION:

• Graduation from an accredited (4) year college or university.  A degree in Electrical Engineering, Mathematics or Computer Science preferred

EXPERIENCE:

• Four (4) years of progressively responsible work experience in information technology which involved the systems analysis, design, programming, security and access management, database design and management, consulting, and/or installing and maintaining computer software applications, hardware, telecommunications, and web or network infrastructure equipment. The work must have demonstrated knowledge and understanding of information technology principles, methods, techniques and practices; computer hardware, software and peripheral equipment; and personal computer, server, mini and/or mainframe operating systems. For the IT Specialist IV and higher levels, at least one year of the required specialized experience must have been at the fully competent level comparable to the IT Specialist III level.

ADMINISTRATIVE EXPERIENCE: 

• One (1) year of responsible experience which involved active participation in and major responsibility for the development, management, execution and coordination of policies, programs, and/or activities

CERTIFICATION:

• Not applicable.

LICENSURE:

• Not applicable.

DESIRED SKILLS:

• Knowledge of: electronic computers, data storage media/devices and other peripheral equipment, their capabilities and general processes; computer programming techniques; common office machines and equipment; basic principles and practices of governmental accounting; and mathematics up to and including college algebra. Knowledge of more technical aspects of IT, e.g., data base/data communication concepts, and of the principles and practices of public administration; management requirements relative to IT systems; and systems analysis and design. Must have knowledge of Principles, and methods to identify, analyze, specify, design and manage functional and infrastructure requirements; planning, organizing, prioritizing and evaluating programs/projects; principles, methods or tools for developing, scheduling, coordinating and managing projects and resources.
• Ability to understand the legal and procedural requirements and the functions and organization of the programs under study; recommend procedures for conversion to electronic IT; learn the principles and practices of public administration and research methods and procedures Ability to plan, organize and direct an electronic IT program; plan and develop computer systems and procedures for electronic IT; compile cost forecasts and projections for IT activities; maintain effective relationships with departmental personnel, equipment manufacturers, and others; prepare clear and concise reports. Must also have the ability to plan efficient layouts, work flow procedures and processes and then integrate these into a complete IT systems plan.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Employee must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation.  May be exposed to infections and contagious diseases.  Work is usually sedentary, performed seated or standing indoors and is repetitive in nature.  Surroundings can be very distracting and noisy and may require local, regional and statewide travel.

Required Forms & Documentation: Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy.

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

• Application Form (PDF) 
• Drug Screen Authorization Form (PDF)
• Licensure information
• Request for Administrative Review (PDF)

Applications are also available at:

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

 STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

DATE POSTED:2/28/2025

JOB TITLE: IT Specialist I

RECRUITMENT NO: KCH 25-117

JOB LOCATION: KONA COMMUNITY HOSPITAL – IT

SALARY RANGE: $4,155/month (SR16; BU13)

JOB DUTIES: The purpose of position is to assist and provide analysis and technical support for the West Hawaii Region of Hawaii Health Systems Corporation’s systems and network information processing needs. Responsibilities include improving, maintaining installed systems. Directing the installation of new hardware and software, and implementation of training procedures. This position requires travel to all facilities within the West Hawaii Region. May be subject to long and irregular hours, with evening, night, weekend, and holiday coverage as required. This position provides leave coverage for other members of the data processing team within the region.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION:

• Graduation with a Bachelor’s degree from an accredited four (4) year college or university. Major course work in Information Systems, Computer Science, Business Administration, or a closely related field preferred.  Excess experience or responsibility in administrative, professional, technical, or analytical work experience may be substituted for education on a year-for-year basis.

EXPERIENCE:

• None required.
• Preferred Experience: Experience in a health care systems and setting preferred.

CERTIFICATION:

• None required.

LICENSURE:

• Current, valid type# 3 driver’s license preferred.

DESIRED SKILLS:

• Experience preferred – 2 years specialized experience in hospital computer systems, which involves defining users’ and business requirements, analysis and design of network/hardware solutions, evaluation and implementation of systems and networks with preferably at least 1 year in a healthcare or healthcare support facility.
• Experience preferred includes experience and basic knowledge in the following environment and systems:

1. 1. Experience in LAN and WAN environment with Server 2003/2008, Exchange, and other network related tools for systems and network administration are utilized.
   2. Experience in a LAN/WAN environment where coordination with corporate office and other regional offices is required.
   3. High level of competency with the installation of wiring, network equipment, servers, workstations, MS Office applications and working knowledge of PC business applications and database programs.
   4. Experience in Cisco WAPs, WAP Controllers and ISE Server.
   5. High level of competency in Server enclaves and services provided, Active Directory and Group Policy, Third-Party patching and Unattended Remote Control.

• Experience preferred includes experience and basic knowledge in the following:
  1. Network security applications and tools.
  2. Operating systems
  3. General MS Office Professional Application software – Word, Excel, PowerPoint, Access, Outlook.
  4. General support applications – MS Project. VISIO.
  5. Other applications – Communications.  Hospital specific applications.
• Preferred hands-on experience in the following activities:
  1. Systems/Networks assessment and development process – analysis, design, procure, test and install.
  2. Systems/networks upgrades and maintenance – bandwidth assessments, implementation, test, cutover, and evaluation.
  3. Experience and a high level of competency in PCs including hardware configuration and installation.
  4. Experience with telecommunications technologies such as video teleconferencing, web conferencing, handheld devices, and wireless environments.
  5. Experience in business writing for creation of policies, procedures, training materials, operations manuals, technical documentation, newsletters, and other IT associated documents.
  6. Experience training computer users of all levels of expertise.
• Analytical skills related to solving problems in time critical situations, particularly where relations must be maintained with potentially difficult systems users.
• Interpersonal skills at a level to function well in a wide range of administrative, management and patient care environments and maintain a strong image of professional discipline.
• Knowledge of: Basic mathematics; research methods and techniques; problem solving methods and techniques; report writing; IT principles, concepts and technical aspects of responsible IT specialty area; use of auxiliary and peripheral IT equipment; functions of various computer operating systems; i.e., computer network, desktop, and/or mainframe and their applications. Incumbents must also possess the ability to learn equipment installation work activities and to document programs, operating instructions and procedures.
• Ability to: Gather information from various sources; analyze and evaluate data logically; solve problems and draw logical conclusions; perform work thoroughly with attention to detail; communicate clearly and concisely both orally and in writing; prepare clear, complete and concise reports; and establish and maintain effective work relationships systematically; take action with limited guidance in agreed to areas of responsibility in a calm and rational manner, particularly where the service delivery requirements must be maintained in a time sensitive situation.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Employee must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation.  May be exposed to infections and contagious diseases.  Work is usually sedentary, performed seated or standing indoors and is repetitive in nature.  Surroundings can be very distracting and noisy and may require local, regional and statewide travel.

Required Forms & Documentation: Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy.

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

• Application Form (PDF) 
• Drug Screen Authorization Form (PDF)
• Licensure information
• Request for Administrative Review (PDF)

Applications are also available at:

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

 STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

DATE POSTED:2/28/2025 (Updated: 3/6/2025)

JOB TITLE: IT Support Technician I

RECRUITMENT NO: KCH 25-116

JOB LOCATION: KONA COMMUNITY HOSPITAL – IT

SALARY RANGE: $3,768/month (SR13; BU03)

JOB DUTIES: This Information Technology Support Specialist I performs a variety of assignments ranging from simple to moderately difficult. Work will include assisting users with PC’s, network operating systems, network applications, desktop operating systems, desktop applications, and maintenance of the system. This position works in coordination with West Hawaii Region analysts, HHSC helpdesk and analysts, and at times analysts from other HHSC regions in testing network systems, hard wares, and/or system applications,. All duties and responsibilities will be mutually allocated between each West Hawaii Region facility, based upon their respective needs and criteria. This position requires travel to all facilities within the West Hawaii Region. May be subject to long and irregular hours, with evening, night, weekend, and holiday coverage as required. This position provides leave coverage for other members of the data processing team within the region.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION:

• Graduation from High School or GED.

EXPERIENCE:

• 1 Year experience in an Information Technology operational entity which demonstrated knowledge of mini/micro, mainframe, and/or network computer components and involved the use of:
  1. networking equipment (i.e., modems, line drivers);
  2. various mini and micro computer application programs (i.e., word processing, database,

  spreadsheets, electronic mail); and

  3. peripheral equipment (i.e., laser printer, disk drives, UPS – uninterruptible power supply).

   

CERTIFICATION:

• None required.

LICENSURE:

• Active, valid driver’s license (type#3) preferred.

DESIRED SKILLS:

• Experience preferred – 1 year specialized experience in supporting hospital information systems, which involves assessing/evaluating problems and requests and solving problems or escalating to senior analysts for assistance.
• Experience preferred includes experience and basic knowledge in the following environment and systems:
  1. Experience in a LAN and WAN environment where coordination with corporate office and other regional offices is required.
  2. Working knowledge of mini and/or mainframe systems and operations.
  3. High level of competency with the installation and use of MS Office applications and working knowledge of PC business applications and database programs.
  4. General MS Office Professional Application software – Word, Excel, PowerPoint, Access, Outlook, Sharepoint
  5. General support applications – MS Project. VISIO.
• Preferred hands on experience in the following activities:
  1. Troubleshooting and resolving user identified application problems.
  2. Application development process – analysis, design, code, test and install.
  3. Experience in Computer Networks OSI Layer 1-3.
  4. Application software upgrades – load, modifications, test and cutover.
  5. Experience and a high level of competency in PCs including hardware and software configuration and installation.
  6. Experience with telecommunications technologies such as video teleconferencing, web conferencing, handheld devices, and wireless environments.
• Experience in business writing for creation of policies, procedures, training materials, operations manuals, technical documentation, newsletters, and other IT associated documents.
• Experience training computer users of all levels of expertise.
• Analytical skills related to solving problems in time critical situations, particularly where relations must be maintained with potentially difficult systems users.
• Ability to take action with limited guidance in agreed to areas of responsibility in a calm and rational manner, particularly where the service delivery requirements must be maintained in a time sensitive situation.
• Interpersonal skills at a level to function well in a wide range of administrative, management and patient care environments and maintain a strong image of professional discipline.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Employee must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation.  May be exposed to infections and contagious diseases.  Work is usually sedentary, performed seated or standing indoors and is repetitive in nature.  Surroundings can be very distracting and noisy and may require local, regional and statewide travel.

Required Forms & Documentation: Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy.

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

• Application Form (PDF) 
• Drug Screen Authorization Form (PDF)
• Licensure information
• Request for Administrative Review (PDF)

Applications are also available at:

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

 STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

DATE POSTED:2/21/2025

JOB TITLE: Health Unit Coordinator II

RECRUITMENT NO: KCH 25-114

JOB LOCATION: KONA COMMUNITY HOSPITAL – Social Work Services; Case Management; Utilization Review

SALARY RANGE: $3,768/month (SR13; BU03)

• 2 Positions Available

JOB DUTIES: This position is part of the nursing team who performs clerical duties and works together with the RPN VI and Charge Nurse to ensure physician’s orders are carried out systematically and accurately and unit activities are coordinated effectively.  This position may be required to work shifts, weekends, and holidays.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION:

• Graduation from High School or GED certificate preferred

EXPERIENCE:

• General Clerical Experience: Two years of work experience which involved the performance of a variety of clerical tasks such as typing, substantive clerical work, or any combination of these experience which duties demonstrated knowledge of English grammar, spelling, arithmetic, common office appliances and equipment such as copiers, fax machines, telephones and computers. Knowledge of computer programs such as Microsoft Word and Excel. Must demonstrate the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, communicate effectively orally and in writing, deal tactfully with others, and organize and prioritize work tasks.
• Specialized Experience: (for HUC II) One year of work experience in a health care setting which involved working with healthcare professionals such as physicians and/or nurses and receiving, coordinating, expediting and/or implementing their patient care orders, inputting data into a computer system, preparing and maintaining medical records, and/or work experience in an Electronic Medical Records (EMR) system or similar application. Such experience must have demonstrated knowledge of medical terminology through the application of such knowledge to work assignments.

CERTIFICATION:

• None required.

LICENSURE:

• None required.

DESIRED SKILLS:

• Ability to manage multiple priorities amid numerous interruptions and recognize and respond to priorities in the patient care process. Ability to work proficiently in crisis and emergency situations. Knowledge of medical terminology which facilitates effective communication between staff, patients and family.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Applicants must be physically able to perform, efficiently and effectively, the essential duties of the position which typically require the ability to read (without strain) printed and on-screen material the size of typewritten characters (glasses permitted); and the ability to hear the conversational voice with or without a hearing aid; or the ability to compensate satisfactorily. Applicant should be physically capable of lifting up to thirty pounds, reaching, sitting at a desk for extended periods of time and ambulating as the job requires.
Applicant must be aware of the hazards of working within a medical environment and understand the risks associated with possible exposure to bodily fluids, contagions, and other safety issues. Applicant must be able to properly wear Personal Protective Equipment (PPE) as required.
All applicants must possess emotional and mental stability appropriate to the job duties, responsibilities and working conditions. Applicants must be flexible to work to the needs of the department, including rotating shifts, weekends and holidays.

Required Forms & Documentation: Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy.

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

• Application Form (PDF) 
• Drug Screen Authorization Form (PDF)
• Licensure information
• Request for Administrative Review (PDF)

Applications are also available at:

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

 STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

DATE POSTED:2/21/2025

JOB TITLE: Health Unit Coordinator I / II

RECRUITMENT NO: KCH 25-114

JOB LOCATION: KONA COMMUNITY HOSPITAL – Surgical Services

SALARY RANGE: HUC I: $3,484/month (SR11; BU03)  or  HUC II: $3,768/month (SR13; BU03)

JOB DUTIES: This position provides indirect patient care in the patient-care setting, consistent with the assigned unit’s standards of care. This position floats to all areas of Surgical Services and other units as necessary. This position may be required to work shifts, weekends, and holidays.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION:

• Graduation from High School or GED certificate preferred

EXPERIENCE:

• General Clerical Experience: Two years of work experience which involved the performance of a variety of clerical tasks such as typing, substantive clerical work, or any combination of these experience which duties demonstrated knowledge of English grammar, spelling, arithmetic, common office appliances and equipment such as copiers, fax machines, telephones and computers. Knowledge of computer programs such as Microsoft Word and Excel. Must demonstrate the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, communicate effectively orally and in writing, deal tactfully with others, and organize and prioritize work tasks.
• Specialized Experience: (for HUC II) One year of work experience in a health care setting which involved working with healthcare professionals such as physicians and/or nurses and receiving, coordinating, expediting and/or implementing their patient care orders, inputting data into a computer system, preparing and maintaining medical records, and/or work experience in an Electronic Medical Records (EMR) system or similar application. Such experience must have demonstrated knowledge of medical terminology through the application of such knowledge to work assignments.

CERTIFICATION:

• None required.

LICENSURE:

• None required.

DESIRED SKILLS:

• Ability to manage multiple priorities amid numerous interruptions and recognize and respond to priorities in the patient care process. Ability to work proficiently in crisis and emergency situations. Knowledge of medical terminology which facilitates effective communication between staff, patients and family.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Applicants must be physically able to perform, efficiently and effectively, the essential duties of the position which typically require the ability to read (without strain) printed and on-screen material the size of typewritten characters (glasses permitted); and the ability to hear the conversational voice with or without a hearing aid; or the ability to compensate satisfactorily. Applicant should be physically capable of lifting up to thirty pounds, reaching, sitting at a desk for extended periods of time and ambulating as the job requires.
Applicant must be aware of the hazards of working within a medical environment and understand the risks associated with possible exposure to bodily fluids, contagions, and other safety issues. Applicant must be able to properly wear Personal Protective Equipment (PPE) as required.
All applicants must possess emotional and mental stability appropriate to the job duties, responsibilities and working conditions. Applicants must be flexible to work to the needs of the department, including rotating shifts, weekends and holidays.

Required Forms & Documentation: Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy.

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

• Application Form (PDF) 
• Drug Screen Authorization Form (PDF)
• Licensure information
• Request for Administrative Review (PDF)

Applications are also available at:

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

 STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

DATE POSTED: 2/11/2025 (Updated: 5/7/2025)

JOB TITLE: Health Information Technician I

RECRUITMENT NO: KCH 25-111

JOB LOCATION: KONA COMMUNITY HOSPITAL – Health Information Management

SALARY RANGE: $3,484/month (SR11, BU03)

JOB DUTIES: This position is to provide assistance to a higher level health information technician or to a health information management specialist/administrator by performing functions in a health information management department of a hospital or allied medical care facility; and performs other related duties as required. This position may be required to work shifts, weekends, and holidays.

MUST BE AVAILABLE TO WORK SHIFTS AS NECESSARY BASED ON HOSPITAL OPERATIONS; SERVICES ARE PROVIDED 24/7.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

Education :

• High School diploma or equivalent.

Experience: 

• Two (2) years experience in a health information management department of a hospital or allied medical care facility, or in an allied health or medical program, which included such duties as filing medical records, posting data onto medical records, cross-indexing data, compiling numerical data from medical records or reports, typing medical reports, and work of a comparable nature. The experience must have demonstrated knowledge of medical terminology, office practices and procedures pertinent to medical records processing and maintenance, common office appliances and equipment; and the ability to perform arithmetic computations, follow oral and written instructions, operate various kinds of office equipment and deal tactfully and effectively with others.

LICENSE REQUIRED:

• None required

CERTIFICATION REQUIRED:

• None required

KNOWLEDGE AND ABILITIES REQUIRED:

• Knowledge of: Nature and uses of medical records; medical terminology; established health information management classification, coding, filing and indexing systems; office practices and procedures; use and care of office machines.
• Ability to: Analyze and file medical records; prepare reports and summaries from medical records; perform arithmetic computations; deal tactfully and effectively with others; operate a typewriter, computer and other office machines; follow oral and written instructions. Certain positions in this class may require that candidates take dictation at the rate of 90 words per minute and transcribe such dictation accurately.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Applicants must be physically able to perform, efficiently and effectively, the essential duties of the position which typically require the ability to read without strain printed material the size of typewritten characters, glasses permitted, and the ability to hear the conversational voice, with or without a hearing aid, or the ability to compensate satisfactorily. Disabilities in these or other areas will not automatically result in disqualification. Those applicants who demonstrate that they are capable of performing the essential functions of the position will not be disqualified under this section. Any condition which would cause applicants to be a hazard to themselves or others is cause for disqualification. May be exposed to infections and contagious diseases.

Required Forms & Documentation: Evidence of the appropriate training (e.g., official transcript or degree) to be given credit for education and/or experience. A legible photocopy will be accepted; however, Kona Community Hospital reserves the right to request an official copy.

All West Hawaii Health Care Facilities are Nicotine Free

An Equal Opportunity Employer

ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

For an application packet, click on the links below. For additional information, call (808) 322-4458 or e-mail Recruiting/Employment.

• Application Form (PDF) 
• Drug Screen Authorization Form (PDF)
• Request for Administrative Review (PDF)

Applications are also available at:

Kona Community Hospital is a 94-bed full-service acute care hospital with 24-hour emergency services, proudly serving the West Hawaii community. For nearly 100 years we have been caring for the people of West Hawaii. Adding more and more services, we have constantly improved our abilities to serve our residents and visitors whenever they are in need. We are your friends and neighbors, here to help through trying times and happy moments, through crisis and celebrations. As your community hospital, you can count on us. We take pride that every patient that comes through our door is treated like “ohana.”

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT (808) 733-4162, (TTD/TTY), or E-mail: konajobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.

Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am and 1:00- 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager.  Applications for announcements with a deadline date must be on file no later than the last day to file applications.  Applications for announcements with “Continuous Recruitment until Needs are Met” will be accepted as long as there are vacancies.  Inactive/filled announcements will be taken off the HHSC website.

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek.

Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: Applicants must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen.  The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Applications are available at the Kona Community Hospital, Human Resources Office, 79-1019 Haukapila Street, Kealakekua, HI 96750 or Kohala Hospital, P. O. Box 10, Kapaau, HI 96755. You can call (808) 733-4162, (Voice/TT), e-mail: konajobs@hhsc.org or visit our website at www.hhsc.org. Application hours are: Monday to Friday (except holidays) 8:00 – 10:00 am to 1:00 – 3:00 pm at which time applicants are able to complete an application and have their application reviewed by the facility Human Resources Office. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with a hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications for announcements with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

 STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection.

If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.